Alexa Plus’ AI upgrades cost $19.99, but it’s all free with Prime

Amazon announced a new version of its smart assistant today. Alexa Plus comes with expanded capabilities, the company appeared to demonstrate, like finding concert tickets on your behalf or ordering an Uber to pick up someone at the airport. The upgraded smart assistant will also make it easier to have more natural conversations with it, […]

Amazon’s Panos Panay on stage at an Alexa event in New York.

Amazon’s Panos Panay on stage introducing Alexa Plus. | Photo: Chris Welch / The Verge

Amazon announced a new version of its smart assistant today. Alexa Plus comes with expanded capabilities, the company appeared to demonstrate, like finding concert tickets on your behalf or ordering an Uber to pick up someone at the airport. The upgraded smart assistant will also make it easier to have more natural conversations with it, but Amazon will be charging users for those new abilities for the first time.

Free early access to Alexa Plus will begin in late March 2025 in the United States for customers with eligible Echo Show devices. They’ll be notified through email and device notifications once access to Alexa Plus has been granted, but they will have to opt in to using it.

Subscriptions for Alexa Plus start at $19.99 per month once early access ends, but it’s free for Prime users. Given that Prime costs $14.99 per month, or $139 per year, it’s hard to imagine anyone opting to pay for Alexa Plus on its own. Many of the smart assistant’s new capabilities, such as jumping to the part of a movie where a specific song is playing, will also be dependent on services like Amazon Music and Amazon Prime Video. So to fully take advantage of Alexa Plus, a Prime membership almost seems mandatory.

There were no hardware announcements made at today’s Amazon event, but the company has confirmed that Alexa Plus will work on “almost every” Alexa device released so far, including the Alexa mobile app, as well as Fire TVs and tablets. However, the Echo Show 8, 10, 15, and 21, which all feature touchscreen interfaces, will be prioritized during early access. The company has also confirmed that certain older generation Echo devices, including the Echo Tap and first-generation versions of the Echo, Echo Dot, Echo Plus, Echo Spot, and Echo Show, won’t support Alexa Plus. Amazon’s Astro robot will also only be compatible with the original Alexa.

Update, February 26th: Added additional details on device compatibility and availability.